Privacy Policy

Collection and Use of Personal Information

In order to provide service to our customers, it is necessary that we request personal details such as your name, postal address, email address and phone number. If you choose to withhold requested personal information, we may not be able to provide you with the service you require.

The personal information that we seek is only used for the purpose of being of service to you. We do not use your personal information for any purpose other than for the purpose for which it was disclosed i.e. Delivery of purchases and communications such as promotional offers and newsletters.

You may update your preferences by selecting to opt in/out of our mailing list.

We do not provide or sell your personal information to third parties.

Storage and Security of Personal Information

Onyx Castle takes care to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration.

Your personal information is stored in secure electronic databases. We use a number of appropriate security protocols and technologies to protect this information. We also take measures to remove your personal information when it is no longer required for the purpose for which it was collected.

Updates of the Onyx Castle Privacy Policy

Onyx Castle is committed to complying with its obligations under the National Privacy Act, if you require further information regarding the guidelines; please go to the website of the Australian Government or directly to the Office of the Australian Information Commissioner (OAIC).

We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our pages. Please contact us if you have any questions regarding our privacy policy.